Legal notice, privacy and cookies

Who is behind www.casalahuertona.es, what we do with the information you give us and which cookies the site uses. This is a translation; if there is any discrepancy, the Spanish version prevails.

Privacy policy

This policy explains how we process the personal data collected on www.casalahuertona.es, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on data protection (LOPDGDD).

Data controller

Vialcimallera Gestiones, S.L., CIF B85607471, Calle Real 6, 40165 Castroserna de Arriba (Prádena), Segovia, Spain. Contact for anything about your data: reservas@casalahuertona.es.

What data we process and why

PurposeDataLegal basisHow long
Answering a booking request and preparing your stayName, email, phone, dates, number of guests and extra beds, and whatever you write in the messagePre-contractual steps at your request (art. 6.1.b GDPR)If no booking follows, 1 year from your last message
Answering an enquiry through the contact form, email, phone or WhatsAppName, email, phone and the content of the enquiryYour consent when you write to us (art. 6.1.a) or, if it concerns a booking, pre-contractual steps (6.1.b)1 year from your last message
Managing the booking and stay: confirmation, payments, invoices and contact during the stayThe data above plus payment and billing detailsPerformance of the contract (art. 6.1.b) and tax and accounting obligations (art. 6.1.c)As long as the law requires: up to 6 years (Commercial Code) and 4 years for tax purposes
Guest registration required by law for all accommodationName, identity document, date of birth, nationality and the other details of the check-in formLegal obligation (art. 6.1.c): Organic Law 4/2015 and Royal Decree 933/20213 years, as set by that Royal Decree
Website usage statisticsAnonymous or pseudonymous browsing data: pages viewed, clicks, device type, approximate cityYour consent in the cookie banner (art. 6.1.a)14 months in Google Analytics

We do not use your data to send you advertising, we do not sell it, and we do not make automated decisions or build profiles with it. The form fields are those needed to answer you; phone and message are optional.

Who receives your data

Data is only disclosed to third parties when the law requires it: guest registration to the Spanish Ministry of the Interior (SES.Hospedajes platform), billing data to the Spanish Tax Agency, and courts or authorities that request it.

In addition, so that the website and bookings work, some providers access the data on our behalf under a data processing agreement (art. 28 GDPR):

  • Hosting of the website and booking application: Hetzner Online GmbH (servers in Germany).
  • Sending emails: Amazon Web Services EMEA SARL (servers in Ireland).
  • Email and statistics: Google Ireland Ltd. (Google Workspace and Google Analytics).
  • Technical maintenance of the website and booking application: our IT service provider.

Google may process data in the United States. Those transfers are covered by the EU-US Data Privacy Framework (European Commission adequacy decision of 10 July 2023) and by standard contractual clauses.

Your rights

You can ask us at any time to access, rectify or erase your data, to restrict or object to its processing, to receive it to take elsewhere (portability), and to withdraw any consent you have given, without affecting processing carried out before. Write to reservas@casalahuertona.es saying what you need; if we cannot confirm it is you, we will ask you to prove your identity. We reply within one month.

If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es), C/ Jorge Juan 6, 28001 Madrid, or to the authority of your EU country of residence.

Security and minors

The website always uses an encrypted connection (HTTPS) and data is stored on servers in the European Union with restricted access. The forms are not intended for children under 14: if you are younger, please ask a parent or guardian to contact us.

Cookie policy

Cookies are small files a website stores in your browser. This website only uses those essential to remember your choice and, if you accept them, Google Analytics statistics cookies. We do not use advertising cookies.

NameSet byPurposeDuration
cookie-consent (local storage)This websiteRemembers whether you accepted or declined cookies. Strictly necessary: no consent required12 months
_gaGoogle AnalyticsDistinguishes visitors for statistics. Only if you accept2 years
_ga_…Google AnalyticsKeeps the state of the visit for statistics. Only if you accept2 years

Until you accept, Google Analytics is not loaded at all: no cookies are set and no data about your visit is sent to Google.

The map in the location section is provided by Google Maps and is not loaded until you click “Show the map”. At that point Google may set its own cookies, governed by Google’s privacy policy (policies.google.com). Links to WhatsApp or Google Maps take you to third-party services with their own policies.

You can change your choice at any time with the button below or the “Cookies” link at the bottom of the page. You can also delete or block cookies in your browser settings.

Last reviewed: 25/09/2026.